In early March, I released the Remote Working Whitepaper. If you haven’t picked up a copy of it, be sure to download it here.

In the remote working whitepaper, I share 7 things that help remote work flourish. I call these the 7 Remote Enablers. They are:

• Communication
• Clarity
• Connection
• Culture
• Consistency
• Community
• Collaboration

 
Each one is a lever for individuals and teams to focus on and refine. Building these skills helps us

In this week’s blog post we are going to explore one of them – Communication.

Communication takes a variety of forms in the remote space – from live virtual calls, to one-way passages of info, Slack, to Team Stream comments. With such a variety of channels, it’s important that we ensure everyone is comfortable with these channels, and that there are shared agreements of how we use them, and what’s expected. It can also be useful to have agreements across the team in terms of the pace at which communication is expected.

Given that communication is only as strong as it’s weakest link consider inviting all team members to:

• Consider the best channel for the type of message they are sending.
• Consider highlighting the most important topics – this might be the top 3 bullet points, or soundbites.
• Consider HOW people prefer to be communicated with.
• Consider the Call to Action – What do you want people to do next?
• Consider the visual anchors which can underpin the conversation.

​What are the adjustments you want to make to your communication?
 
Enjoy the conversation!
Jennifer

This week’s Weekly Planning Hack gets to you think about how you can make things more visual. Visuals are processed by the brain faster. What’s important about this?
Visuals can help to:

• Communicate messages faster
• Keep it memorable
• Synthesize many ideas in one image                              
• Visuals can take a number of forms – from illustrations, to icons, to photographs

What are the things you want to keep top of mind this week? How might visuals support you in this?

Consider these ideas:

• Illustration
• ICONS for feedback
• Photographs
• Conversation Sparker

​Enjoy being creative!
​Jennifer

This week’s Weekly Planning Hack gets you to think about swapping the word AND for BUT. Relationships are critical in today’s business context, particularly the remote space where we need to get things done via others who we may never have met. Language use becomes very important in terms of building connection and trust.

A lot of us use the word BUT when we are presenting information. You did a great job, BUT next time, can you do x.

When we use the word BUT it tends to totally negate whatever was said in front of it. So, in this example, all the person hears is “can you do x”. The praise or acknowledgement provided at the start of the sentence was not heard or captured.
With this in mind, think about what you can do to remove BUT from your wording this week. What do you notice?

Resources
For more on this topic check out:

• This Entrepreneur article
• Saying "Yes, and - A principle for improve, business, & life by Mary Elisabeth
• The book, The Achievement Habit by Bernard Roth, also explores this topic.
• Another great resource is Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration--Lessons from The Second City, by Kelly Leonard and Tom Yorton.

​Best wishes,
​Jennifer

​Week 35 Focus – Presentations 101
Focus Question: What is important to communicate in your next presentation? How do you want to capture people’s attention?

Description
As a solopreneur, it's likely that you'll be giving presentations to a wide variety of audiences from webinars, to lunch and learns, to speaking at conferences. Section 3 goes into many different ways you can be thinking about creating content and positioning presentation.
 
Fear of public speaking is usually listed as a Top 10 fear of adults. So how can we prepare to give a WOW presentation?
 
As a starting point, take 5 minutes to brainstorm. Make a list of everything you could possibly talk about. What are the topics that your clients or customers would really appreciate?
 
As someone who's been involved in presentation skills training for almost 2 decades, here are a couple of key things to keep in mind:

• Speak in bullet points – reinforce what the main points are at the start, middle and end.
• What would you like people to take away from the presentation?
• Connect people early on to what’s important about the topic for them. We often call this the WIIFM (What’s In It For Me?)

 
Research/Story
One of the biggest pitfalls you can experience as a presenter is that no one wants to participate.
 
 Tips to get participation happening:

1. Be clear with process let people know what process will unfold. Describe what they can expect to take away from the session (3 bullet points). Return to this throughout your session.
2. Connect them with their WIIFM – What’s In It For Me? Connect people early in your presentation to how this topic has relevance to them. You might do this by asking the question – What’s important about this topic to you right now?  OR Who has a story that they can share? Consider how you will connect people early on.
3. Have a variety of strategies to engage people on a regular basis. From the litmus test of incorporating a pace change 7-10 minutes, to a more frequent pace change virtually, we want to keep things moving and involve the audience. Virtually, this can range from breakouts to annotation to polls. Get people involved in the presentation. Bring in their stories and voice.

 
Activity
Consider an upcoming presentation:

• What is important to note about the process? What is the purpose? What is the presentation all about?  What do you hope people will take away?
• What will you do to connect people to their WIIFM?
• What are the strategies you will use to connect people to their WIIFM? When?

 
Connection to the Workbook and Planner
Refer to Section 3 of the Coaching Business Builder and the section specific to presentations. Take a look at the textbox on presentations which you will find on page 77 of the Coaching Business Builder.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Check out the new 19 Productivity Tips on-demand program. Explore this video based program at  your own pace, and join Jennifer for bi-weekly calls as part of your course.
Follow the #90DaysPlanDoTrack series on Instagram

Week 33 Focus – People Management 101
Focus Question: What makes your people exceptional?

Description
People are at the heart of any great business, or team. People management is a critical element for success.
If you are a first-time team developer there’s lots to learn. It is often said that the move to first time supervisor or manager of people is the largest step you’ll ever undertake during your career. In PlanDoTrack, I explore core skills needed by both team leaders and team members. Given the autonomous nature of virtual and remote work, it can be beneficial and valuable to build these skills across an entire team – not just with the leader.
As a leader of people, there are a variety of different conversations you will engage in. Here are several of them:

• Performance conversations
• Delegation
• Prioritization
• Helping you do your best work – strengths conversations
• Mentoring or advisory conversations
• Change – what’s not work and why

As people leaders, we will want to keep in mind these team development and motivational foundations:

• We are motivated by both internal and external factors (Internal factors include= Learning, Growth, Achievement, Mastery - External factors include= Promotion, Reward and Compensation);
• We want support in different ways (regular check-ins vs “let me get on with my work”);
• We want to give feedback in different ways;
• We want to receive feedback in different ways;
• Hearing something once may not be enough;
• Being shown what it can look like, or different samples of work, can be helpful in creating a visible path.

Team development is a process. Different types of team development activities are required throughout the year. From team check-ins to retreats, ask yourself:

• What’s the best activity for the moment?
• What’s the most important thing for the team to focus on right now?
• What’s the best vehicle?
• When do we really need to get together?

In working in a virtual or remote space, all of us have the need to be a good people leader - not only formal managers - as we get work done through others.
 
Activity
Consider your skill base right now. What is one skill area you could become more effective in to boost your impact as a people leader?

Connection to the Workbook and Planner
Complete the Wheel of Virtual and Remote Work in PlanDoTrack and review the skills listed in Section 1 of PlanDoTrack. What do you notice? Where can you improve?

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Check out the new 19 Productivity Tips on-demand program. Explore this video based program at  your own pace, and join Jennifer for bi-weekly calls as part of your course.
Follow the #90DaysPlanDoTrack series on Instagram

 ​Welcome back to another Wednesday Weekly Planning Hack. This is #24 in the series.
This week’s WPH is about a great prioritization tool using post its. It builds onto last week’s focus of using post its in planning, and in ensuring all voices in a team are represented. In this week’s blog post let us explore another very visual way to prioritize – this time using post its.
​
Here’s what I wrote about the Planning Matrix in PlanDoTrack and the Coaching Business Builder:

“The prioritization matrix is a quick visual tool where all you will need is some post-it notes or a white board.

First, identify all of the priorities you have, writing each one down on a separate post-it.

Then rate them according to their impact and likelihood of getting them done (or other criterion).

Place them along the matrix of impact and likelihood.
​
This activity is very visual, and stimulates dialogue amongst the team members themselves. An important part of the prioritization process for teams is about sharing information, and also busting assumptions that might be held. This seems to have the potential to be a great structure for facilitating that conversation.”
(Source: Coaching Business Builder, Jennifer Britton, 2018) 
What ways can you incorporate post its, teamwork and planning?

Best,
Jennifer

Week 29 Focus – LinkedIn
Focus Question: What does your LinkedIn profile portray?

Story
LinkedIn is an important social media vehicle especially for those who are looking at working in organizations and corporations. Many HR professionals or leaders may go to LinkedIn to check out the resources.
 
What are the things you want to include on LinkedIn? You might consider:

• Posting articles or a new resource through LinkedIn Pulse
• Sharing a photo of you at work with clients (with permission of course!)
• Share an update regarding a recent award or other
• Sharing a press release
• Post in a group and keep the conversation going

​Activity
Review and update your Linked In profile. What does it showcase? What needs updating?

• Who are you connected to?
• What are the things you want to post on LinkedIn?
• How much time do you want to dedicate to it?
• What traffic do you get around what you have listed? Note these in your tracker.

Using the following chart make a list of engagement points:

Connection to the Workbook and Planner
Use any of the content scheduling tools to plan for and track your LinkedIn focus.
 
Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Follow the #90DaysPlanDoTrack series on Instagram

This week’s Weekly Planning Hack focuses on the Power of a Post It. From being an important visual reminder, to helping teams focus on what’s important, the power of a post-it can become a colorful way to prioritize and focus.
Here are a couple of ways you might consider using post its to help you with your productivity:

1. Grabbing a set of post-its at the start of the quarter and listing one key activity per post it. Using a whiteboard, then schedule these into each month, or each week of the quarter. Because they are post its, they are easy to move around.
2. Bring post its into your next staff meeting. As you get started have everyone write out the one thing they want out of the meeting on one post it. One at a time have them share their idea/need and have them post this on the wall or whiteboard of your meeting room. If you are working virtually, have each person write up their need/focus on a blank slide using annotation. This approach allows for more time for reflection before speaking, and also ensuring that everyone’s voice is heard and represented.

 
Here’s what I wrote in a 2008 blog posts on post its called A Facilitator’s Ally: Post Its and Index Cards:


I love post it notes and index cards! Many of you will know that it made my top 10 list of most useful tips and tools for 2007. Today's post, builds on a much older post of mine from last year, about how post it notes and index cards can be a really valuable tool in your toolbox.

Here are some ideas on how you can use post-its and/or index cards:

1. For program development. Using a new post it or index card, brain storm all the ideas you have about upcoming programs. Lay them out on a table or floor to start sorting/grouping.

2. To get quick feedback from all participants during a program. As an evaluation tool, have participants write out their responses to your evaluation questions (1 question/answer per card), and have them post them on the wall.

3. For business planning or strategic planning sessions. The photo above is from a recent team planning session I facilitated late last year. There is nothing like getting people up and moving to boost engagement, excitement and ownership of their work!

4. As a quick poll of the group regarding what questions are popping for the group.

5. To ensure that all voices of the group are being heard. It is quite common for groups to be dominated by certain members. As a facilitator it's important to ensure that all voices are heard. Having participants write out their questions or responses, and then post them, or share them, can provide participants who introverts are, shyer or those who require more time to process questions, the opportunity to participate and "be heard".

6. As a "vote" regarding where to go. Have participants show their support for a discussion item by putting up a post it note. (Different colours can represent different categories.)

7. As a brainstorming tool. You can bring post-its/index cards into exercises where participants want to/need to brainstorm. For example,

• small business owners working on their business vision
• professionals who are in career transition
• stay at home moms who are returning to the workforce
• teams working on their quarterly/annual planning
• couples who are creating their budget or a plan for their year

The possibilities are endless. How would you like to bring post-it notes or index cards into your next program?
Here’s a link to that original post.
 
Enjoy your use of post its!
​Jennifer

Week 28 Focus – Creating Your Visual Story - Instagram
Focus Question: What picture do you want to paint about your work and focus?

Description
Whether you are creating your own personal brand, or building that of your business, creating a visual story of your journey and offerings adds another important layer in communicating who you are. Instagram is currently the fastest growing social network, estimated with more than 1 Billion users. 


Story
There is no one right way to use Instagram and an increasing number of professionals and businesses are setting up accounts. Like any social media platform, you may want to develop a strategy and/or series of posts. There are many different ways to use Instagram, including creating a series of posts to:

• Illustrate what you do
• Demonstrate your work and focus
• Share testimonials about your work
• Bring your work to life
• Share quotes about topics you work around
• Build community with others who are interested in, and/or active in the areas
• Host a 30-day challenge where every day people are posting a different picture based on the prompts you provide
• Follow a 30-day challenge where you post something around the daily prompts set

 
During 2019 I am hosting a monthly series called the 1 Biz Step a Day. You can check them out here.

Activity
Research Instagram. Note the hashtags which are being used in your area of focus.

• What is your strategy for Instagram?
• How can this be different than other platforms?
• What are the hashtags you want to include? IG is all about hashtags…
• How much time are you spending on it?
• What results and business has translated to it?
• What can you do to post regularly on this?

Find 10 other companies or profiles of people who are interested in the same things on Instagram. Connect with them. Follow and like their posts.

Connection to the Workbook and Planner
Use any of the content scheduling tools to plan for and track your Instagram focus.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Follow the #90DaysPlanDoTrack series on Instagram

Week 27 Focus – Communities on Social Media – Facebook, Mighty Networks, LinkedIn etc.…
Focus Question: What are the communities you want to build on social media?

Description
In early 2018 Facebook announced it was going to place an emphasis on communities in their social media ecosystem.

In addition to having a profile on the varying social networks, building community intentionally on social media has multiple benefits including cultivating connection with like-minded people, sharing resources with people who have a common interest, and also adding value to a community who can refer.

What are the communities you want to build on social media?
​
There are several different platforms you might want to consider including:

• Facebook
• Mighty Networks
• LinkedIn Groups

I’ve set up a number of different community opportunities I hope you will decide to connect around:

1. The PlanDoTrack Facebook page.
2. The Conversation Sparker Zone I host on Mighty Network which focuses on several smaller communities: Team and Group Coaching, Virtual Conversations, Virtual and Remote Entrepreneurship, Virtual and Remote Teamwork and Leadership. Join us there.
3. The CoachingBizBuilder feed over at Instagram. 

Activity
Consider what community you might want to spearhead in social media.

• What is the purpose?
• What are the guidelines?

​What content would you populate your new community on social media with? Consider material you have created, go-to resources from others, and polls to find out what people want.

Consider dedicating each day to a different theme: Throwback Thursday, Motivation Monday…

Connection to the Workbook and Planner
Use the Content Daily Trackers, and Content Brainstorm to identify key content you are sharing or plan to share.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Follow the #90DaysPlanDoTrack series on Instagram