This week’s Weekly Planning Hack gets you to think about swapping the word AND for BUT. Relationships are critical in today’s business context, particularly the remote space where we need to get things done via others who we may never have met. Language use becomes very important in terms of building connection and trust.
A lot of us use the word BUT when we are presenting information. You did a great job, BUT next time, can you do x.
When we use the word BUT it tends to totally negate whatever was said in front of it. So, in this example, all the person hears is “can you do x”. The praise or acknowledgement provided at the start of the sentence was not heard or captured.
With this in mind, think about what you can do to remove BUT from your wording this week. What do you notice?
For more on this topic check out:
Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
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Jennifer Britton is the blogger behind the popular Teams365 blog, a daily,blog for team leaders and members since 2014. Her latest publication is the PlanDoTrack Workbook and Planner. Pick up a copy at Amazon.
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