Many workers are concerned that visibility in the remote and virtual workspace is not like being “seen” in the in-person realm. In contrast, many others feel like they have never been more visible. What are you doing to remain visible in the digital and virtual space?

Business continues to leverage relationships and is grounded in results. What are you doing to foster business relationships while getting the work done?

Here are a number of activities you might want to consider:
​
Mentoring – Many professional associations connect professionals at all stages of their careers with a mentor. Mentoring can be an invaluable way to learn from others in your profession and organization.

Join a professional association – If you are not a member of your professional association, this may be a great time to join. Many host ongoing professional development activities at no or low fee, while others may host Virtual speed networking rounds.

Join a LinkedIn or Facebook group – Whether it’s connecting in for conversation or connecting in to take action in something like a Challenge, joining a social media group can connect you in with core topics of importance. I recently held the Stand Out Virtually challenge and was amazed to see the progress people made during the challenge.

Take an online learning course – There are a variety of courses different providers offer. I continue to offer several courses which are approved for International Coach Federation Continuing Coach Education Units – including Group Coaching Essentials and Virtual Facilitation Essentials. In addition to skill development, online learning courses often connect you in with others with a keen interest.

What are you looking to learn this year? What connections are you looking to foster?

Which activities might you consider?

What else might you consider?

Best wishes,
Jennifer

We often talk about collaboration as something we aspire to, or want to do more of, but what are the things we need to ensure we DO In order to have successful collaboration. For today’s post, I am reaching back to a Teams365 blog post, a daily blog I have hosted since 2014.

As I shared in Teams365 Blog post #506 – Four Essential Ingredients for Collaboration:

1. Be clear on why you are collaborating. Collaborating for collaboration's sake does not equal success! Why is this collaboration occurring? What is possible due to the fusion of your skills and abilities? What outcomes are you looking for?

​Partnerships and collaboration are not always a straight road. It's important to be clear on:

• why you are collaborating
• ​what you hope to gain from the partnership
• ​what you want to gain
• and what your expectations are

​Spend some time as a partnership exploring this and coming back to it throughout your work together.

2. Consciously design your partnership
​Take time to intentionally, or consciously, design your partnership. Building in time for focusing on the relationship can be as important as creating or doing the work together. In a recent newsletter article  I shared several of the partnership planning questions I have written about over the years.

​In my writing I talk about at least four stages where you will want to focus conversation - pre-program/partnership, at the start, during the work and at the end of major projects. Refer to chapter 12 of Effective Virtual Conversations or Chapter 11 of From One to Many: Best Practices for Team and Group Coaching.

3. Regularly check in and adjust. Regular check ins will look different for each project. Ask yourselves regular questions such as:

• What’s working well?
• What progress have we made with this project?
• What are we learning and need to make sure we do? We stop doing?
• What changes are important going forward?

​4. Consider what end result you have in mind - As Steven Covey wrote years ago "Start with the end in mind". Our end result shapes our action. As you engage in every conversation think about the end result you are aiming for. How does this influence your partnership? What roles you play? What attention you have? 

​These four factors - clarity, conscious design, check in, and end in mind - support partnering and collaboration to be a flexible, fluid process. What is important for you to consider in your own work?

Best wishes, 
Jennifer

​Week 49 Focus — Outreach
Focus Question: WHO do you want to reach out to, to grow or magnify your work in the next year?

Description
Collaboration is a critical skill set for all business professionals and business owners today. We don’t operate in a vacuum. Outreach is critical for learning, delivering key business items, scaling your business, and collaborating.
 
Who do you need to be fostering closer relationships with?
 
Outreach can take many forms:

• Attending networking events
• Virtual or in-person coffee dates
• Connecting with professionals via associations (conferences, meetings)
• Hosting events and open houses
• What else?

 
Being an active member of your professional or industry community can create a win-win for everyone involved.
 
As a starting point, consider:

• Who do you want to connect more with?
• Think about the work you did in week 37 around building your team. Some of the members that you might want to have on your team include an accountant, a legal professional, a content creator, and instructional designer, videographer or photographer, an accountant, a virtual assistant. Who would others recommend?
• What new topics or areas do you want to learn more about? What associations, conferences, or learning events will help you obtain this knowledge?
• Make a list of 10-20 people/organizations/resources you want to connect with?
• What time do you want to dedicate to your outreach on a consistent basis?

 
Activity
Return to your vision and think about WHO you need to help you grow your business.

Connection to the Workbook and Planner
Revisit your Relationship Web and List of 20 Key Business Relationships.
Networking and outreach are two-way streets. What are you bringing to the relationship as well? Review the sections around collaboration in Sections 3 and 4. Consider integrating some of the questions posed in the collaboration section.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Check out the new 19 Productivity Tips on-demand program. Explore this video based program at  your own pace, and join Jennifer for bi-weekly calls as part of your course.
Follow the #90DaysPlanDoTrack series on Instagram
​

This week’s Weekly Planning Hack gets you to think about your relationships and who you have in your web, who can help you with a major project or task that isn’t getting done.
​
We do not operate in isolation and reaching out to others for support and collaboration can be important in getting things done.

A few weeks ago, I wrote about planning first, and writing a book. There may be some people in your network who could help you with this.

For other projects, like the paper management organizing mentioned in week 35, you may need to enroll family members like a spouse or kids to wade your way through the paper.

What is important to note about relationships this week?
​
Each February I often put a spotlight around relationship management issues. In PlanDoTrack, I also zoom into this topic area and invite business owners and remote workers to take stock of the Top 20 people in your network. Knowing who you can reach out to is important, especially in times of urgency.  If you have not yet completed the exercise, be sure to check out the Top 20 Exercise on page 87 of PlanDoTrack.

Enjoy your exploration!
Jennifer

Week 33 Focus – People Management 101
Focus Question: What makes your people exceptional?

Description
People are at the heart of any great business, or team. People management is a critical element for success.
If you are a first-time team developer there’s lots to learn. It is often said that the move to first time supervisor or manager of people is the largest step you’ll ever undertake during your career. In PlanDoTrack, I explore core skills needed by both team leaders and team members. Given the autonomous nature of virtual and remote work, it can be beneficial and valuable to build these skills across an entire team – not just with the leader.
As a leader of people, there are a variety of different conversations you will engage in. Here are several of them:

• Performance conversations
• Delegation
• Prioritization
• Helping you do your best work – strengths conversations
• Mentoring or advisory conversations
• Change – what’s not work and why

As people leaders, we will want to keep in mind these team development and motivational foundations:

• We are motivated by both internal and external factors (Internal factors include= Learning, Growth, Achievement, Mastery - External factors include= Promotion, Reward and Compensation);
• We want support in different ways (regular check-ins vs “let me get on with my work”);
• We want to give feedback in different ways;
• We want to receive feedback in different ways;
• Hearing something once may not be enough;
• Being shown what it can look like, or different samples of work, can be helpful in creating a visible path.

Team development is a process. Different types of team development activities are required throughout the year. From team check-ins to retreats, ask yourself:

• What’s the best activity for the moment?
• What’s the most important thing for the team to focus on right now?
• What’s the best vehicle?
• When do we really need to get together?

In working in a virtual or remote space, all of us have the need to be a good people leader - not only formal managers - as we get work done through others.
 
Activity
Consider your skill base right now. What is one skill area you could become more effective in to boost your impact as a people leader?

Connection to the Workbook and Planner
Complete the Wheel of Virtual and Remote Work in PlanDoTrack and review the skills listed in Section 1 of PlanDoTrack. What do you notice? Where can you improve?

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Check out the new 19 Productivity Tips on-demand program. Explore this video based program at  your own pace, and join Jennifer for bi-weekly calls as part of your course.
Follow the #90DaysPlanDoTrack series on Instagram

Week 28 Focus – Creating Your Visual Story - Instagram
Focus Question: What picture do you want to paint about your work and focus?

Description
Whether you are creating your own personal brand, or building that of your business, creating a visual story of your journey and offerings adds another important layer in communicating who you are. Instagram is currently the fastest growing social network, estimated with more than 1 Billion users. 


Story
There is no one right way to use Instagram and an increasing number of professionals and businesses are setting up accounts. Like any social media platform, you may want to develop a strategy and/or series of posts. There are many different ways to use Instagram, including creating a series of posts to:

• Illustrate what you do
• Demonstrate your work and focus
• Share testimonials about your work
• Bring your work to life
• Share quotes about topics you work around
• Build community with others who are interested in, and/or active in the areas
• Host a 30-day challenge where every day people are posting a different picture based on the prompts you provide
• Follow a 30-day challenge where you post something around the daily prompts set

 
During 2019 I am hosting a monthly series called the 1 Biz Step a Day. You can check them out here.

Activity
Research Instagram. Note the hashtags which are being used in your area of focus.

• What is your strategy for Instagram?
• How can this be different than other platforms?
• What are the hashtags you want to include? IG is all about hashtags…
• How much time are you spending on it?
• What results and business has translated to it?
• What can you do to post regularly on this?

Find 10 other companies or profiles of people who are interested in the same things on Instagram. Connect with them. Follow and like their posts.

Connection to the Workbook and Planner
Use any of the content scheduling tools to plan for and track your Instagram focus.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Follow the #90DaysPlanDoTrack series on Instagram

Week 27 Focus – Communities on Social Media – Facebook, Mighty Networks, LinkedIn etc.…
Focus Question: What are the communities you want to build on social media?

Description
In early 2018 Facebook announced it was going to place an emphasis on communities in their social media ecosystem.

In addition to having a profile on the varying social networks, building community intentionally on social media has multiple benefits including cultivating connection with like-minded people, sharing resources with people who have a common interest, and also adding value to a community who can refer.

What are the communities you want to build on social media?
​
There are several different platforms you might want to consider including:

• Facebook
• Mighty Networks
• LinkedIn Groups

I’ve set up a number of different community opportunities I hope you will decide to connect around:

1. The PlanDoTrack Facebook page.
2. The Conversation Sparker Zone I host on Mighty Network which focuses on several smaller communities: Team and Group Coaching, Virtual Conversations, Virtual and Remote Entrepreneurship, Virtual and Remote Teamwork and Leadership. Join us there.
3. The CoachingBizBuilder feed over at Instagram. 

Activity
Consider what community you might want to spearhead in social media.

• What is the purpose?
• What are the guidelines?

​What content would you populate your new community on social media with? Consider material you have created, go-to resources from others, and polls to find out what people want.

Consider dedicating each day to a different theme: Throwback Thursday, Motivation Monday…

Connection to the Workbook and Planner
Use the Content Daily Trackers, and Content Brainstorm to identify key content you are sharing or plan to share.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

​Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
Book Jennifer for a coaching session to explore productivity, teamwork and business issues.
Contact her by phone at (416)996-8326
Follow the #90DaysPlanDoTrack series on Instagram

We operate as part of a larger web. As Buddha wrote:
“As a net is made up of a series of ties, so everything in this world is connected by a series of ties. If anyone thinks that the mesh of the net is an independent isolated thing he is mistaken. It is called a net because it is made up of a series of interconnected meshes, and each mesh has its place and responsibility in relation to other meshes.”
​

• What are the relationship webs or meshes you are part of?
• What are the ties you have made in your business?
• Who do you rely on to make things happen?

Even as solopreneurs or someone working remote we are a bigger part of a web. Being clear on how we connect and interrelate can help us be more focused and intentional in our messaging, marketing and communication.

This week take some time to draw out your web of relationships.

• Who are the people you connect with internally? Externally?
• Who are the people in your web that are influencers? Connectors?
• Which relationships need attention? Which new relationships do you want to develop?

Have a great Wednesday!
​Jennifer

Over the last month we’ve been exploring different skills and practices for virtual professionals. This week’s post focuses in on five people virtual team members need in their network. Given the more autonomous role of the virtual and remote employee, five people virtual team members will want to make sure they have strong relationships with, are:

• Their direct line supervisors - Given that matrix relationships may be more common, it’s likely that the virtual or remote employee is reporting to one, two or more leaders. It  may be someone local, someone on the project, and someone geographically.
• Mentors – An internal or external mentor can help navigate the waters of work and industry. Mentors provide valuable insights and stories about their own experience. They may also be a person you can take specific questions to who you cannot ask anyone else.
• Peers – Having a variety of peers to “go to” virtually is also important. Sharing best practices and resources to do your work more effectively is critical in today’s matrix environment. What are you doing to proactively build connection with other peers you work with?
• Connectors – People who can connect them to the necessary resources and people which will help them be successful. This could be a supervisor, a mentor, or it may be someone else…
• A community network – Remote work can be isolating. Having a local community network can be very important in providing support and an anchor.

Relationships in the virtual space do not “grow on their own” and earmarking time to have conversation can be important. It’s when we don’t have the answers that we realize we don’t know who to turn to. If you are new to a team, ask others, “Who else would you recommend I connect with?”. You’ll usually get a range of answers. Then the challenge becomes, when do you fit it in? Schedule a virtual coffee to meet others on a regular basis. All meetings don’t have to happen in your first few weeks!

Best, 
Jennifer

Questions form the backbone to any great coaching conversation. What is the state of questions being asked in your team?

While asking informational questions can be of great value, in the virtual team context, we may be in multiple conversations where we are using questions to:

• Help people clarify what they know themselves
• Create shared experiences and new shared knowledge
• Support people in coming up with a solution for their context

When we operate in the virtual and remote context it usually means that we aren’t having to advise, but rather coach. This can necessitate a different set of questions or a different way to ask questions rather than a Yes/No approach.

In creating more powerful questions for the virtual space we want to focus on a few things:

1. Make sure our questions are clear- Shorter is usually better. Are you asking one question at a time or more than one?
2. Consider when it’s more appropriate to ask an open-ended question rather than a question that will lead to a yes/no
3. Ensure that we are using language and terms that are more resonant to the person we are speaking with. The diversity on virtual teams can span language, technical skills, professional background, and geography to name a few. What is going to be understood best?

In coaching we usually encourage questions to be:

• Short and concise
• One at a time
• Starting with WHAT, rather than WHY (which may put people on the defense if trust levels are not high)
• Noting when HOW questions may put people into problem solving or how to, early
• Focused on both expanding awareness around issues AND supporting action

Take a look at this short video I created on 20 powerful coaching questions. You may find it useful to incorporate into your own work as well.
 
Best,
Jennifer