52 Weeks of Plan, Do, Track - Week 12: Systems

Week 12 Focus – Systems
Focus Question: What are the tasks and activities which need to appear seamless in your work, like the same person is doing it, whether the task is completed in Toronto, Las Vegas, London, Auckland, or Shanghai?

Description
Systems help us scale a business, reducing the time to do things, ensuring tasks are done consistently, and enabling us to accrue information so we can learn, and pass on to others as our team grows.

In growing a virtual or coaching business there are five key areas which can be important to focus on. This is an area we continue exploring at both the Teams365 Leadership Lab (for virtual and remote professionals) the Coaching Biz Growth Lab (an annual group focused on coaching business development).

If you are a remote or virtual worker, as the team context becomes more fluid with people becoming part of matrix teams where things may be one differently, systems create clarity and efficiency. They also help to capture key institutional learning as organizations grow, making it easier for people to step into roles that others once held.

As a business, systems help us automate and scale, reducing the time to complete tasks that may not require as much effort.
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Common areas which entrepreneurial businesses or virtual workers may find a focus on are:

• Sales and Marketing – Promotion
• Customer and Client Supports
• Registration and Onboarding
• Financial – Budgeting
• Communication 

Activity
Review the systems you have available to you in your business or work. What helps streamline? Ensure consistency? Allow you to scale?
What are the areas you want to focus more around?
Who can help you build your toolkit in these areas?

Connection to the Workbook and Planner
Refer to Section 3 in the Coaching Business Builder and PlanDoTrack for more on systems.

Download a one-page copy of this week's 52 Weeks of Plan, Do and Track here.

Best wishes, 
Jennifer

Read and download the initial weeks of the 52 weeks of Plan, Do and Track

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Jennifer Britton - Potentials Realized
Author of PlanDoTrack (2019),  Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Pick up a copy of any of her books at Amazon
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